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Essential Care
Foundation monitoring for small teams.
- Remote monitoring 24/7
- Business-hours helpdesk
- Patch management
- Monthly reports
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Professional
Full helpdesk and cloud management.
- Everything in Essential
- Extended-hours helpdesk
- M365/Google management
- Cloud backup
- Quarterly reviews
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Business Secure
Advanced security and compliance.
- Everything in Professional
- 24/7 helpdesk
- EDR and threat protection
- Security training
- On-site hours included
- Priority SLA
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Enterprise
Strategic IT partnership with vCIO.
- Everything in Business Secure
- Virtual CIO planning
- CMMC/NIST compliance
- Annual pen testing
- Executive briefings
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TotalCare Onsite
Dedicated on-site technician.
- Everything in Enterprise
- Dedicated technician
- Weekly site visits
- Direct tech line
- Custom SLAs
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